This from faithful FOP Mark Waldman:
"14-year-old Jesse Gold is a singer/songwriter who has been posting his songs to
You Tube. 
Recently, another 14-year-old, jazz singer Nikki Yanofsky who is working on a
music video with Wyclef Jean showed him Jesse on You Tube.
Wyclef was so
impressed with Jesse's songwriting and guitar playing that he called Jesse to
invite him to the One x One Charity Concert in Toronto to meet him.
In the
middle of the concert he Surprised Jesse by telling the audience he had spoken
to a young guitar prodigy on the phone a few nights ago and he asked
Jesse to come up on stage and play.
This is the video of his guitar solo at the
concert."
Wyclef had the power to lay down some major Surprise smack, and managed to give a kid--and an audience--a thrill of a lifetime. You have the same power to do the same to a client, a customer, and your audience. You don't have to be Wyclef Jean...you just have to want to do something Pow!